The robots created by us are currently hard at work:
- Validating and correcting meter readings in ERP systems.
- Identifying, analyzing and processing utility bill cancellations.
- Checking prerequsites and triggering start of energy supply for new customers.
- Entering manual meter readings in ERP systems.
- Aggregating, cleaning and importing all meter readings from individual customers
- Enabling, disabling or updating direct debit options.
- Processing and updating meter stock information.
- Calculating and updating highlevel KPIs.
- Investigating and processing compensation claims.
- Processing contract cancellations in CRM and ERP systems.
- Performing daily reconciliations related to all payments processed.
- Performing monthly loan repayments defferals.
- Reconciling single or multiple bank statement lines with multiple loan repayments.
- Performing daily loan collateral deposit reconciliations.
- Performing credit lines repayments defferals.
- Performing overdrafts repayments defferals.
- Performing end of day accounts reconcilliations.
- Updating the available balance daily for credit lines.
- Generating and sending updated monthly repayments plans to customers.
- Updating customer data in CRM.
- Validating customer information.
- Creating and sending sales data reports to partners.
- Creating, customizing and sending sales offers to customers.
- Analyzing and sending contract performance information to partners.
- Updating partners with any contractual changes.
Finance & Accounting
- Processing and importing balance sheet information.
- Generating and sending invoices to customers.
- Reading, processing and importing invoice information.
- Accesing, processing and updating line of credit status.
- Performing invoice reconciliation.
- Extracting and processing cost center information.
- Aggregating and calculating policy sales commision data.
- Reading, validating and sending insurance documents.
- Distributing e-mails to individual support department members.